Support requests now begin with AI (and ends there too).
AI is programmed to NEVER let you connect with support.
Create a support ticket? AI intercepts it. Executes runaround script.
When there is a problem (and there is ALWAYS a problem) there is NO path to reconciliation.
Refuses to fix, refuses access to human support.
Refuses communication with billing too.
NON-STOP Problems Created by Meta's AI
Claims paying in advance is "Fraud-like" behavior.
Claims I have a strike against myself, from myself, for impersonating myself.
Damaged our page, can only post every so many weeks now.
Meta's AI "knows better." Shows ads all over the USA when set to 15 miles around a show venue.
Battling it has become a 40+ hour a week job, and victories are non-existent.
Will bock your account for anything, or nothing, or for doing what Meta requests you do.
NON-STOP Problems Created by Meta's AI
Meta's AI has now taken money from us, blocked access to use it, charged for service, kept the money, responds ONLY with the pre-programmed runaround script, and never delivers the service.
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